Airlines, forwarders, and ground handlers have made great strides in providing specific services to address the requirements, but cannot be all things to all customers at all points on the planet.
Read MoreGoodbye “empowerment,” “capacity building,” and “silver bullet.”
Read MoreFinding your "Fin del Mundo" and surviving the "leap" is about expanding the geography of your mind and your heart, and pushing out those edges.
Read MoreIt’s a paradigm: "One size fits all". At once it’s a moniker of industrial age mass production marketed as flexibility, and also a harkening back to a past age when everything had one design and it was your job to fit it, rather than it fit you.
Read MoreGlobalization has brought us closer together, but to many, there’s the feeling that we are on top of one another, furiously competing in a zero-sum game with jobs exported, terrorism and drugs imported, and everyone’s traditional values being trampled. In this dystopian view, the smiling faces of Disney’s vision of the world’s children have been replaced by snarling zombies eyeing their next meal.
Read MoreIn the words of poet James Richardson: “Pessimists live in fear of their hope, optimists in fear of their fear.”
Read MoreRemember ol’ Ben Franklin and his wisdom? That was partially the influence of Quaker sensibilities in action
Read More